Our customer services include:

The Wine List
If you wish to receive a copy of our comprehensive wine list please contact us with your name and address and we will send one to you. Why not ask for one for a friend too?

Gifts
Wine makes an excellent gift at any time of year, for birthdays, anniversaries, thank you’s or just to enjoy. We are able to deliver your wine to order to any UK mainland address and will enclose a card with your message.

Ordering
Simply select one of our specially selected cases or make your own choice from our list in multiples of 12 bottles and then follow the simple ordering procedures using our secure server to buy online or send your order to us by email, fax, or post. Telephone orders are also welcome.

Delivery
We offer nation-wide delivery to all UK mainland addresses, and an express delivery service is available. See the delivery section for full details including charges for these services.

Guarantee
We have tried to make buying wine from flagshipwines.co.uk a simple procedure and we hope that you will find many wines to tempt you to buy from our list. It is possible to buy wines using the website at ant time of day completing your selection and payment in a short series of steps. However, if you would like some advice before making your selection, or have any queries relating to your current or previous orders then we are very happy to discuss them with you either personally on the phone, or via email, fax or post.

To speak to Julia Jenkins during normal office hours call or fax 01727 841968, or email info@flagshipwines.co.uk and we will reply as soon as possible.
Out of office hours please leave a message on the answer phone and we will return your call once the office reopens.

Security and Privacy
This website is secure allowing you to buy online with confidence. All personal information including your name and address and critically sensitive details such as credit card details are handled through a secure server and will be held for use by Flagship Wines Limited to facilitate order processing and payment and for mailing future special offer details etc. unless you specify you do not wish to receive further correspondence from us in the future.